I took advantage of the first Saturday in November to test out Shake Shack's biscotti custard. I started by asking for a taste and got a small spoonful topped with biscotti crumbs. The Shake Shack employee told me that the actual custard would be topped with biscotti pieces but that this would give me the idea. The sample wasn't bad, but I did hesitate because it definitely had the potential to be a flavor that tasted good in a small portion but would lose any appeal in a whole serving. I had seen a few cups come out earlier covered in what looked like delicious cookie croutons and the lingering memory of that pushed me into the "I must try it" column.
My order must have come at a time when the biscotti bin needed refilling. I mostly got the crushed crumbs with just a few chunkier pieces. The custard had a strong flavor — I think it was almond — but with an underlying syrupyness to it that got tiring as I made my way through the cup. I really liked the texture contrast of the crunchy biscotti (which were great - not too sweet, not too hard) against the smoothness of the custard and I found myself, mixing the bits in as much as possible so I could get some in every bite. I don't regret having tried this flavor, but I probably won't spend any more Saturdays on it.
During my visit I also discovered that the Pumpkin Pie Oh-My! is available everyday, all month, at the Madison Square Shake Shack. A source has told me that that is not the case at the Upper West Side location. I have no confirmation on the reliability of that information at this time.
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